Help and support
Support
Need help with Superclerk, connected apps, or the Slack app? Contact us without creating a new account. Superclerk is operated by Benrov, Inc.
Contact
Call Superclerk at +1 (628) 202-3113 or email bahodir@superclerk.com with your question, the workspace or account you are using, and any error message you see. We aim to respond within two business days.
Help with business text messages
Superclerk helps businesses manage their customers' support questions, appointments, service updates, and marketing texts with consent. Each business identifies itself in its messages and provides its own enrollment instructions. A customer support conversation does not enroll you in marketing. Message frequency varies; message and data rates may apply. Consent is not a condition of purchase.
Reply STOP to the business's sending number to unsubscribe or HELP for assistance. Contact the named business about an appointment, purchase, or offer. For Superclerk platform help, call +1 (628) 202-3113 or email bahodir@superclerk.com. This page and our demo forms do not enroll you in a business's SMS program. Messaging activation depends on the applicable registration and approval.
We do not sell SMS-program mobile information or share it for third-party marketing or promotions. See our Privacy Policy and SMS Terms.
Slack installation help
To install Superclerk for Slack, sign in to Superclerk, open Apps, connect Slack, then deploy the connected Slack account to an agent from that agent's Channels section. See Superclerk for Slack for the full setup flow.
Data and deletion requests
For privacy, export, or deletion requests, email privacy@superclerk.com. You can also review our Privacy Policy and Data Deletion Instructions.
Security issues
If you believe you found a security issue, email privacy@superclerk.com with a clear description and reproduction steps. Please do not include sensitive customer data unless it is necessary to understand the report.