A visitor writes in 
Website chat 
Superclerk asks what they need a request with how to reach them
Add your website by its address and paste one line on your pages. When a visitor writes in the chat bubble, Superclerk answers, asks follow-up questions and collects what they need and how to reach them, then hands the request to your next step.
Opens in Superclerk as a draft. Nothing runs until you publish it.
How it works
Every step it takes, in order, and the ones that wait for you.
- New website message Starts it
- Understand the visitor's request
Step 1 · Your agent
- Return request to the process Result
Why it helps
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Answers on your own site
Visitors chat from a bubble on every page, and each conversation comes to your Inbox with the page they wrote from.
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Gets a way to reach them
Website visitors are anonymous, so the agent asks for an email or phone number before the request goes to your team.
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Your team can take over
Staff can reply from the Inbox at any time, and the visitor sees it in the same chat.
What you’ll set up
What setup asks you to choose. Then publish. Nothing runs until you do.
- Website
Questions
What do I put on my website?
One script tag before the closing body tag on every page. You get it after turning on AI, with a page to try the chat first.
Does it follow up if a visitor goes quiet?
Once, after 10 minutes. The visitor sees it while the page is open, or when they come back to the site. You can change or remove it.
Can it message visitors who haven't written?
No. The workflow starts when a visitor writes in the chat bubble on your site.
Who answers?
The website job comes with its own agent, set up for website chat. You can choose one of your agents instead before turning it on.
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