A customer messages 
WhatsApp Business 
Superclerk asks what they need the request in your inbox
When a customer messages your WhatsApp Business number, your Superclerk agent replies right away, asks only what it needs to understand the request, tells the customer it's been passed on and hands the request to your inbox.
Opens in Superclerk as a draft. Nothing runs until you publish it.
How it works
Every step it takes, in order, and the ones that wait for you.
- New WhatsApp message Starts it
- Understand the customer request
Step 1 · Your agent
- Return request to the process Result
Why it helps
-
An instant first reply
Customers hear back right away, even when you're busy.
-
Only the questions that matter
The agent asks one thing at a time and stops as soon as it understands the request.
-
Ends with you
Each request reaches your inbox with a short summary. You can take over any conversation.
What you’ll set up
What setup asks you to choose. Then publish. Nothing runs until you do.
Questions
Does AI write these messages?
Yes. Your agent writes each reply in your business's voice, and you can take over any conversation.
What if the customer never replies?
After four hours without an answer the conversation ends and stays in your inbox.
Can I change how it talks?
Yes. It opens as a draft, so you can change what the agent asks and how it sounds before you publish.
